Terms and Conditions

These are all of Matsuri's Terms and Conditions

Discount Policy:

  • SMS discount codes may be used only once
  • Sale event discounts will automatically be applied to checkout
  • Certain discount promotions may be mixed with SMS discounts, depends on relevant demand and type of sales event

CHARGEBACK POLICY:

  1. By making a purchase from our website, you agree to these terms and conditions. We reserve the right to update and change these terms and conditions at any time.

  2. All customers confirm they have read and agree to our terms and conditions before making a purchase.

  3. If a chargeback is placed, Matsuri has evidence that the customer has agreed to our terms and conditions. This evidence will be used during any dispute case.

 

Shipping Policy

Orders may take 4-8 business days to process. (Subject to change based on delivery provider)

Preorders may take 4-6 weeks to process

>Order tracking provided to keep track of package

 

Confirmation email will be sent after purchase

Products are shipped from Highland, Indiana

 

Delivery Time Information (Based on Local Price)

US SHIPPING

PRICE

🇺🇸 Standard(0-0.5 lbs): 4-8 business days

$4.99 USD - FREE Over $38.00 USD
🇺🇸 Standard(0.6-0.79 lbs): 4-8 business days $5.99 USD - FREE Over $38.00 USD
🇺🇸 Standard(0.8-1.09 lbs): 4-8 business days

$6.99 USD - FREE Over $38.00 USD

🇺🇸 Standard(1.1-2 lbs): 4-8 business days

$8.99 USD - FREE Over $38.00 USD

 *Shipping is free over $38 for domestic USA orders*

International: Determined at checkout Calculated at checkout -  FREE Over $100.00 USD

 

Refund Policy

We offer a 14 day guarantee on all clothing returns 
  • Product must be new and undamaged (Any stains, holes, or strong smells --marijuana or cigarettes-- will void refund)
Every drop has a limited quantity, refunds will be done as store credit.
Exchanges can be made if product is in stock or for a product of equal value.
>DEFECTIVE, DAMAGED, OR WRONG ITEMS DELIVERED BY MATSURI LLC MUST BE DISCLOSED WITHIN 24 HOURS 
to: officialmatsuri@Outlook.com 
*Customer must pay for return shipping, Matsuri provides sizing charts and imagery for this very purpose!*

Terms of Service

 

Privacy Policy